KRISTALYPALYA Money‑Back Guarantee

The KRISTALYPALYA Money‑Back Guarantee applies to:

• Products purchased directly through kristalypalya.com.
• First-time purchases of eligible products or services.
• Orders completed with verified payment confirmation.
• Purchases not marked as “Final Sale” or “Non‑Refundable” at checkout.

KRISTALYPALYA provides a 30‑Day Refund Period beginning on the date your order is confirmed as delivered.

Claims submitted after 30 calendar days from confirmed delivery may not be eligible for reimbursement. We recommend initiating your request promptly to ensure full consideration.

1. Submit a written request to our support team (see contact below).
2. Include your full name, order number, purchase date, and reason for the refund.
3. If required, provide photographic or documented evidence of the issue.
4. Await confirmation and return authorization (if applicable).
5. Approved refunds are processed to the original payment method within 5–10 business days after confirmation.

To qualify for reimbursement:

• Items must be unused, undamaged, and returned in original packaging (if physical goods).
• Digital services must not have exceeded stated usage limits.
• Proof of purchase is mandatory.
• Requests must comply with the 30‑day policy window.

• Customized or personalized items.
• Final sale or clearance items clearly labeled at checkout.
• Refund requests submitted beyond the 30‑day period.
• Claims involving misuse, negligence, or unauthorized modification.